When Value Outweighs Price (
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IT directors and managers
are looking for value when hiring a solution provider, according to a Ziff
Davis Enterprise survey conducted from Jan. 26 to Feb. 12. Sixty-two percent of
245 respondents cited "best value for the money" as an influential
factor when selecting a solution provider. Only 12 percent cited low price as a
consideration.
IT managers also revealed
they want solution providers to better deliver technical analysis, recommend
technologies they can investigate and demonstrate better return on investment,
or ROI, than they have gotten in the past. Respondents cited backup, recovery,
hosted services, business applications services and software development as
priorities for 2008.
Fifty
percent of the respondents cited hosted and outsourced infrastructure as IT
services currently used, an indication that managed services offerings are
gaining traction in the marketplace and widening opportunity for solution
providers. Another indication is that 51 percent said they are using backup and
recovery services from providers. Looking ahead, 39 percent of respondents said
they plan to increase spending on managed services in the next six months,
while 57 percent said they plan no changes in that area.
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